Tile Explorer: Aqua Match 3

 

Privacy Policy

Published by Hefe Game Studio
Effective Date: 01 April 2026

1. Introduction

Welcome to Tile Explorer: Aqua Match 3 (“we”, “our”, “us”). Hefe Game Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and share data when you use our game on Android and iOS devices.

By downloading or using Tile Explorer: Aqua Match 3, you agree to this Privacy Policy.

2. Information We Collect

We integrate the following third-party services:

  • Firebase Analytics (Google)
  • Firebase Crashlytics (Google)
  • Google Mobile Ads (AdMob)
  • Meta Audience Network (Facebook Ads)
  • Google Play Billing (Android)
  • Apple In-App Purchases (iOS)

Types of Data Collected

1. Device & Identifiers

  • Advertising ID (Android)
  • IDFA (iOS, only with user permission via App Tracking Transparency)
  • Firebase Installation ID
  • Device model, OS version

Used for: analytics, ads, fraud prevention

2. App Activity / Usage Data

  • Gameplay events
  • Session duration
  • Screen views

Used for: analytics and improving user experience

3. Diagnostics & Crash Data

  • Crash logs
  • Error reports

Used for: bug fixing and app stability

4. Approximate Location

  • Derived from IP address

Used for: ads and analytics (no precise location collected)

5. Purchase Information

  • In-app purchases and subscriptions

Used for: delivering purchased content and account management

Note:
All payments are securely processed by Google Play or Apple App Store.
We do NOT collect credit card or financial details.

3. iOS App Tracking Transparency (ATT)

For iOS users:

  • We request permission via Apple’s App Tracking Transparency (ATT) before accessing IDFA
  • If permission is denied, only non-personalized ads are shown

4. How We Use Your Data

We use collected data to:

  • Improve app performance and fix crashes
  • Analyze gameplay and user behavior
  • Deliver personalized or contextual ads
  • Process in-app purchases
  • Prevent fraud and abuse

5. Legal Basis (GDPR Compliance)

For users in applicable regions (EEA/UK):

  • Consent (ads, tracking on iOS)
  • Legitimate interest (analytics, crash reporting)
  • Contract (in-app purchases)

6. Data Sharing

We may share data with:

  • Google (Firebase, AdMob)
  • Meta (Facebook Audience Network)
  • Apple (iOS purchases)

These services process data under their own privacy policies.

7. Data Retention

  • Firebase Analytics: up to 14 months
  • Crashlytics: retained until deletion or anonymization
  • Ads data: managed by Google & Meta
  • Purchases: stored by platform providers

8. User Rights & Choices

Access or Delete Data

You may request deletion of your data:

📧 hefegamestudio@gmail.com

Ad Personalization Control

  • Android: Reset Advertising ID
  • iOS: Disable tracking in device settings

Opt-Out Options

  • Limit ad tracking (iOS)
  • Opt out of personalized ads (Android)

9. Children’s Privacy

This game is intended for a general audience (13+).

We do not knowingly collect personal data from children.
Parents may contact us to request data deletion.

10. Data Security

We use secure methods including:

  • HTTPS encryption
  • Trusted cloud providers (Google, Firebase, Meta)

11. Third-Party Services

12. Changes to This Policy

We may update this Privacy Policy at any time.
Changes are effective immediately after posting.

13. Contact Us

Hefe Game Studio
📧 hefegamestudio@gmail.com

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